Customer Experience Transformist and a Gallup Certified Strengths Coach
Rajat help organizations achieve clear business outcomes through amalgamation of people strengths, customer centered processes and relevant technologies.
His expertise include Business Transformation, Customer Experience and Strengths based practice building.
He has developed deep understanding of human potential, customer needs and business perspectives. He has led several global transformation assignments for his clients across the world.
Rajat is Asia’s first Certified Customer Experience Professional accredited by CXPA. He is also one of the first few Gallup Certified Strengths Coaches in India. He has pioneered in building strengths focused customer centric culture in several leading organizations. He help people create unique roadmap for success through their innate strengths. He instituted strengths-based global Business Analysts and Consulting Practice and received Innovation Award from the CEO for introducing breakthrough human engineering approach in a Top5 IT company.
Rajat likes running and yoga for fitness. He enjoys photography, loves music and practices meditation.